Building Core Team Competencies Engagement, Collaboration, Innovation, Trust and Empowerment

Introduction

This training course is an essential development for those who manage or are responsible for a team.  A team that is unified, strong, and working in harmony is able to achieve greater effectiveness and efficiency.  However, it takes strong core team competencies, leadership, and management to achieve this.  On the training course, you will learn and apply the core team competencies needed to engage your team members, align people to achieve outstanding results, and raise them to the next level.  This will be accomplished by effectively building trust, igniting innovation, and increasing empowerment to achieve increased performance.

• This training course will highlight:
• The role of the leader in the team
• The key dynamics for a high performing team; assigning roles and structure
• Using powerful engagement techniques to attain team alignment
• Igniting innovation in the team to achieve increased performance
• Empowering the team to success

Objectives

At the end of this training course you will learn to:

• Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
• Develop core team leading behavioural competencies to effectively lead a team
• Create a high performing team through active engagement and collaboration
• Identify and develop innovation in the team, leading to the growth of talent
• Manage team performance through trust and empowerment

Training Methodology

Participants to this training course will receive thorough training on the subjects covered by the training course outline with the Tutor utilizing a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes team-specific case studies, experiential exercises, facilitated discussions to aid development and understanding, as well as targeted videos to highlight and reinforce specific topic areas on the training course.  A team profile psychometric assessment will be used which will contribute to your understanding of your team role preference.

Who Should Attend?

This training course is suitable to a wide range of professionals who manage or are responsible for teams, but will greatly benefit:

• Senior Managers
• Managers
• Team Leaders
• HR and LD professionals

Course Outline

Day 1: Understanding Team Dynamics and Structure

On Day 1 we set the foundations for building core team competencies, focusing on the leadership and team dynamics needed to succeed.

Key Behaviours:

• Leadership
• Team structure
• Team dynamics
• Self-awareness
• Team role behaviour

Topics:

• Team Leadership
• The sociology of the team
• Non-traditional team structures
• Working the Team Performance Curve
• Team Profile Assessment
• Identifying optimum team roles

Day 2: Achieving Engagement and Alignment

Communication is important in any business environment, but in building core team competencies it is vital to ensure group cohesion and good relations.  Day 2 will focus on the key team competencies around team interpersonal and communication skills.

Key Behaviours:

• Communication skills
• Listening skills
• Interpersonal skills
• Influencing
• Handling and managing change

Topics:

• Team communication structures
• Effective interpersonal communication
• Active Listening
• Influencing for results
• Creating and communicating the vision
• Managing change within the team

Day 3: Increasing Team Performance and Collaboration

Day 3 focuses on team performance and collaboration as part of the core team competencies.  A team requires direction to ensure maximum performance and while operating at high capacity any team disharmony will need to be managed accordingly.

Key Behaviours:

• Managing performance
• Setting objectives
• Reward strategies
• Managing and dealing with conflict
• Negotiation

Topics:

• Team performance management
• Objective setting for increased performance
• Motivation and reward within teams
• Active conflict management in teams
• Negotiation strategies to achieve team agreement

Day 4: Igniting Team Innovation

Collectively a team is a powerful force to generate ideas and solutions.  This core team building competency requires the freedom to actively contribute to the ideas and dreams through powerful problem and innovation techniques, which will be covered on this 4th training day.

Key Behaviours:

• Problem-solving
• Decision making
• Group consensus methods
• Inter-group communication
• Consensus forming

Topics:

• Team factors: ACL model
• Problem solving: defining the problem
• Team problem-solving techniques
• Innovation and creativity
• Decision making and reaching a consensus

Day 5: Empowerment and Team Development

The final day of the training course will focus on the core team competencies surrounding development.  To ensure that you continually get the best out of your team it is vital that you actively develop them to ensure continued success.

Key Behaviours:

• Developing others
• Delegation
• Empowerment
• Giving feedback
• Mentoring and Coaching in teams

Topics:

• Empowering for success
• Effective Team delegation
• Development planning
• Team Mentoring and Coaching