Developing Emotionally intelligent Management and Leadership Skills

Start Date End Date Venue Fees (US $)
05 Apr 2026 Muscat, Oman $ 4,500 Register
20 Sept 2026 Istanbul, Turkey $ 4,500 Register
22 Nov 2026 Dubai, UAE $ 3,900 Register

Developing Emotionally intelligent Management and Leadership Skills

Introduction

Emotional intelligence is essential for workplace success. Emotionally intelligent leaders and employees can help build effective relationships for enhancing work productivity. Understanding and raising your Emotional Intelligence is vital to your success and leadership potential. This training course on Emotional Intelligence for Workplace Success will concentrate on the important skills required to build effective relationships and also to lead teams effectively and manage the diverse personalities normally found in the workplace. The ability to respond appropriately to feelings in ourselves and others, practice innovative teamwork, and encourage synergy between team members is essential to building a successful organization.

This training course will highlight: 

  • Develop the ability to sense, understand and effectively apply emotions as a source of leadership, communication, and influence
  • Gain insights into perceptions and their importance in the workplace
  • Understand how EQ influences the way they respond to others and themselves
  • Discover how to apply EQ in the workplace for building teamwork and accountable leadership
  • Leading others with emotional intelligence

Objectives

    By the end of this training course, the participants will be able to:

    • Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions, and drives as well as their impact on others
    • Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
    • Develop interpersonal skills that indicate the individual’s proficiency in managing relationships and building networks
    • Develop skills in responding to criticisms & adversity
    • Leadership strategies for working with others towards shared goals

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

This training course is suitable for a wide range of professionals but will greatly benefit:

  • Team Leaders
  • Supervisors
  • Managers
  • Directors
  • Anyone who is an acting or aspiring leader in any sector of industry and/or business

Course Outline

DAY 1: Developing Emotional Intelligence in the Workplace

  • What is Emotional Intelligence Quotient (EQ)?

  • Intrapersonal & Interpersonal Skills

  • Emotional Excellence in the Workplace

  • Understanding Your Personality Style

  • Emotional Intelligence for Innovative Teamwork

  • Removing Blocks to Innovative Teamwork through EQ

DAY 2: Becoming an Emotionally Intelligent Leader

  • Accurate Self-assessment for Personal Transformation

  • Knowing One’s Strengths & Weaknesses

  • Managing self effectively

  • Inspiring and Guiding Individuals & Teams

  • Nurturing Relationships

  • Developing Trustworthiness for Corporate Transformation

DAY 3: Building Effective Relationships

  • Getting Things Done through People

  • Managing our mind effectively

  • Accountable Leadership for Managing Performance

  • Working with Others towards Shared Goals

  • From Delegation to Empowerment

  • Building Productive Relationships

DAY 4:  Leading Others with Emotional Intelligence

  • Understanding the 4 Stages of Human Development

  • Motivating Oneself and Motivating Others

  • Managing our spirit for developing Thankfulness 

  • Leading others effectively

  • Developing Creativity in the Workplace

  • Innovative Teamwork

DAY 5: Implementing Emotionally Intelligent Persuasive Communication

  • The Positive Influence of Listening

  • Active Listening Skills

  • Handling Conflict Effectively

  • Effective Persuasion

  • Learning Experiences and Action Plan

  • Developing an Action Plan

Accreditation

Related Courses

2026 Training Calendar (Excel)
Nationals Development Training Program
Laboratory Systems ISO17025 Consulting
Competency Frameworks Consulting
Talent & Succession Planning Solutions
Employee Assessment & Development Plans