Essential Skills for the HR Professionals

Introduction

Effectively managing, developing and retaining your talent is a critical challenge for every organisation. The HR Essentials for Effective Management provides delegates with the critical knowledge, skills and attributes required to thrive in all aspects of the employee lifecycle including; Strategy, Recruitment, Talent Management, Performance Management, Career Management, Learning & Development and Rewards and Recognition. The practice of Human Resource Management has evolved from operational to strategic in order to enable and support managers and employees effectively and efficiently. The entire spectrum of Human Resources Practice will be covered in this definitive training course. By understanding and applying key people management concepts, delegates will thrive and successfully lead the organisation to greater success, aligned with corporate goals.

This training course will feature:

• Building of essential people consultative skills to manage and enable organisational success
• Stimulating exercises and role plays which are designed to enable delegates resolve real-life situations and experiences
• Active participation to practice and applies core skills to be implemented back at the workplace
• Opportunities to discuss and proactively manage situations delegates are experiencing in their workplace
• Extensive and constructive feedback throughout the course from the facilitator, fellow delegates and self-review

Objectives

By the end of this training course, participants will be able to:

• Demonstrate & understand the key activities of HR to support the achievement of the organisation’s objectives
• Recognise that managing people is a shared activity with Line Managers and HR
• Identify and develop critical skills in crucial areas to ensure the right people in the right place at the right time
• Gain a better understanding of People and HR issues facing organisations today
• Illustrate & deal constructively with any performance/behavioural issues at an early stage and ensure maximum contribution from all employees

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

This training course is designed for delegates to build key capabilities to optimise talent and productivity that enable organisational success through the achievement of corporate goals.

This training course is suitable to a wide range of professionals but will greatly benefit:

• Human Resource Professionals as team leader, supervisory and middle management level wishing to advance their career
• Managers at all levels who wish to consolidate, refresh and reinforce their knowledge and skills
• Ideal for delegates who are intending to move into Human Resource management after a period of experience in line management
• Line Managers wishing to develop a more thorough understanding of the key Human Resource practices so that they can manage their team more effectively

Course Outline

Day 1: Building an Effective Foundation  

• The case for Effective People Management

• The role of effective Talent Identification and Selection in helping the business achieve its corporate goals

• Creating effective job descriptions, key selection criteria and competencies required to prepare for the process

• Assessment centres and selection techniques to achieve better predictive accuracy

• Evidence based Behavioural Based Interviews and other assessments

• Effective selection and screening methods

Day 2: Talent Management

• Talent Management and productivity goals

• Recruiting & Selecting Exceptional Internal and External Talent

• Ensuring effective Orientation and Retention of Talent

• Role of Employee Engagement and Motivation

• Effective Development of Talent

• Succession Planning for sustainability and business continuity

Day 3: Learning & Development

• Key role of Learning and Development to the success of the organisation

• Effective Training and Development Solutions

• Alignment of Learning and Development with Career Management

• Building effective Business Curriculums

• Coaching and Mentoring for Managers

• Leadership Development for Sustained success

Day 4: Performance Management

• The Performance Management Cycle

• Setting Objectives, KPIs and Performance Standards

• Holding Effective Review Conversations

• Giving and Receiving effective Feedback

• Causes of Poor Performance & Dealing with Poor Performance

• Performance Management and the Disciplinary Process

Day 5: Motivation and Recognition

• Understanding Motivation in the organizational context

• Meaningful objectives and alignment to work

• Effective Recognition techniques

• Effective Employee Engagement

• Workshop Learning reviews

• Action planning for Sustainability