How to Write Effective Policies and Procedures

Start Date End Date Venue Fees (US $)
19 Apr 2026 Istanbul, Turkey $ 4,500 Register
09 Aug 2026 Abu Dhabi, UAE $ 3,900 Register
13 Dec 2026 Dubai, UAE $ 3,900 Register

How to Write Effective Policies and Procedures

Introduction

This programme includes writing procedures to translate policy into 'action', and techniques for ensuring that policies and procedures are accepted by those who use them. In addition, consultation and communication strategies will be addressed. The programme is experiential in nature, using real life scenarios and case studies. Delegates will be given models and checklists for future use and reference.

Objectives

    • To identify the necessity for having organizational policies and procedures
    • To understand the differences between policies and procedures
    • To understand the link between an organization's values and its policies and procedures
    • To learn the process of writing effective policies and procedures
    • To examine writing formats and writing styles
    • To practise writing clear, effective policies and procedures
    • To understand the necessity of regularly updating and revising policies and procedures

     What You Will Gain

    • An appreciation of the need for establishing new policies and procedures, as well as reviewing and revising existing ones
    • A clear understanding of the principles, guidelines, formats and writing styles of effective policies and procedures
    • Practical experience in writing policies and procedures
    • An understanding of policy and procedure implementation techniques, including communication and training strategies

Training Methodology

The training methodology is interactive with group exercises and is suitable for all employees involved in functions management. The pace and level of the training workshop is customized to the understanding of the delegates. Ongoing back-up and support is available after the training on request to the supplier, and the training course is also available for in-house presentation as well as for “Competency Transfer”

Who Should Attend?

Staff responsible for writing policies and procedures as part of their job will benefit from this programme. You will learn how to write clear and effective policies and procedures. The programme will offer templates, exercises, and plenty of brainstorming, to help you write your policies and procedures. It will also help you to apply writing processes and editing checklists to your policies and procedures, enabling you to feel confident you are producing top quality documents.

Course Outline

  • Defining Policies & Procedures
  • Discover The Needs For, And Benefits Of, Good Policies And Procedures
  • How Policies & Procedures Flow From An Organization's Basic Values
  • When Do You Need A Policy Or Procedure?
  • How Policies & Procedures Relate To Both Internal & External Customers
  • Types Of Policies & Procedures: Board Policies, Management Policies, HR Policies, Etc.
  •  Steps To Create Policies & Procedures
  • Useful Writing Style Techniques
  • Formats For Policies & Procedures
  • Developing Procedures 
  • Reasons For Writing A Procedure 
  • Who Should Assist When Writing A Procedure? 
  • Benefits Of Writing A Procedure As A Team
  • Using Flow-Charts For Writing Policies & Procedures 
  • Testing Policies & Procedures
  • Preparing A Policies And Procedures Manual
  • Physical Design Considerations
  • Introduction Page
  • Table Of Contents
  • Policies And Procedures
  • Optional Sections
  • Implementing Policies & Procedures 
  • Notifying Users 
  • Achieving Compliance 
  • Updates & Changes
  • Policy & Procedure Checklist
  • Transferring Learning To The Workplace

Accreditation

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